How To Pay Your Rent

How to pay your rent

We want it to be as easy as possible for you to pay your rent, at the moment we don’t have the capabilities to take payment over the phone, this is something we are working on as we speak.

The easiest way to make payment is to go into any local bank and make a payment from there, you will of course be provided with the bank details as they will be on the bottom left hand corner of your invoice.

If this in not available to yourself, another option is sending a cheque in the post with a covering letter explaining what invoice the cheque relates to.

Our address is :

2a Sentinel House
Albert Street
M30 0NJ

If you are unsure on anything, please feel free to give us a call on 0161 786 6000 and select option 4 and we will help find out what is the best way for you.

If you would rather email please do so at

Housing benefit

You might qualify for Housing Benefits.

If you need help completing your housing benefit form, call our housing team on 0161 786 6000 and select option 3

Or email

Find out what benefits you could get using a Benefits calculator

Standing Order

If you pay your own rent, then you must set up a standing order with us.

Paying by standing order is a simple and quick way to pay your rent straight from your bank account or building society.

Please call us on 0161 786 6000 and select option 5 to set up your standing order.

If you are an Appointee

You should liaise with the benefits agency on behalf of the tenant and are responsible for completing the forms and ensuring that the rent is paid.

You as the Tenant/Appointee/Court of Protection are liable to pay full rent if you fail to complete and submit a housing benefit form.

Housing benefit can be applied for on your local councils’ website.

You can find more advice online:


citizens advice


gov logo
carers uk
carers uk